Get in Touch With Us
Got a question about how we review real money online casino sites, spotted something that needs updating, or want to flag a concern about a listing? This page explains how to reach the team behind californialistings.com and what kind of messages we handle.
How to Reach the Team
Email is the best way to get in touch. Write to us at [email protected] and a member of our editorial team will read your message personally — we don't rely on automated replies to close out enquiries. Please include a short line on what your message is about so we can route it to the right person and get back to you faster.
We aim to respond within a couple of working days. During busier periods it can take a little longer, so thank you in advance for your patience.
What We Can Help With
- Questions about a listing — If you want more detail on how a site featured on this page compares on bonuses, banking, or game selection, ask us directly.
- Corrections — Bonus terms, payout speeds and promotions at online casinos change often. If you find something on this site that looks out of date, let us know and we'll look into it.
- Feedback on our rankings — We're always open to hearing how our comparisons could be more useful to California players.
- Partnership or editorial enquiries — If you represent a brand and want to discuss working with us, tell us who you are and what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling to keep gambling under control, please say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER or California's own problem-gambling program through CalGETS at any time, independent of contacting us.
What We Can't Do From This Page
We're an independent review and comparison site — we don't operate any of the casinos featured here, and we can't process deposits, withdrawals, account verification, or bonus disputes on a player's behalf. If you have an issue with your account, balance, or a bonus at a specific site, that has to be raised directly with that operator's own customer support team, usually reachable through live chat on their site.
What we can do is help you understand what to look for when comparing operators — licensing information, banking options, payout timeframes, and the kind of terms attached to a welcome offer — so readers here find a page like this useful before they sign up anywhere.
Before You Reach Out
A few things to keep in mind that might save you a message:
- Editorial ratings on this site reflect our own research into game variety, banking, payout speed, mobile experience, and overall trustworthiness — they are not customer review scores.
- Any bonus figures shown on our offer cards come with wagering requirements, minimum deposits, and other conditions set by the operator, not by us. Always check the terms on the operator's own site before opting in.
- All real money online casino play is intended for adults aged 21 and over. If you are contacting us about eligibility or age verification, please note that operators require identity checks (KYC) before withdrawals, in line with standard practice across the industry.
If you're still finding your way around and want to compare operators before playing, our guide to trusted casino options is a good place to see how a wider comparison approach works in practice.
A Note on Responsible Gambling
Real money gambling carries financial risk, and no strategy or bonus removes that. We do not present any casino listed on this site as a way to make money, and we encourage every reader to set deposit limits, use self-exclusion tools where needed, and only gamble with money they can afford to lose. If gambling stops feeling like entertainment, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, or through California's CalGETS program.
Thank you for taking the time to read this far. Whether it's a correction, a question, or feedback on how we cover California's online casino market, we're glad to hear from you.